President and Chief Executive Officer
My goal is to "do the right thing" for all Analyte stakeholders. Every day, I strive to understand the needs of our customers to take care of their health; identify the value proposition that is going to build our business to meet those needs; and build the team that can develop the best products and services to deliver that value. I also work hard to instill a sense of shared purpose in our team, and to support and facilitate the process of collective fact-finding, vigorous debate and decisionmaking.
Throughout my career, I have been involved with emerging businesses started by visionary founders and backed by stellar investors. My 20 years' experience include being part of the early days of enterprise software companies like Remedy, Ariba and Get2Chip; as well as the SaaS software offerings of CollabNet and consumer Internet offerings like TicketsNow. Though these businesses varied in size and scale - some going public and others being bought by public companies - they all shared a key success factor: passionate people who truly enjoyed solving customer problems in unique and innovative ways. In some cases, these innovations involved disruptions through new technologies; in other cases, the means and methods involved disruptions through business model innovations.
I am delighted to be a part of the great group of people at Analyte who constantly explore new and meaningful ways to bring quality healthcare services to our customers through business model and technology-enabled innovations.
Co-founder and Vice President of Business Development
My job is to discover and analyze new product and market opportunities for our Online Clinics.
I have been part of the business of technology startups nearly my entire career, starting as a software developer in 1990 after spending two years at Anderson Consulting (now Accenture). I co-founded a software company in 1992 and an online gaming company in 1996, in both cases running the business by day and writing code by night. In 1998, I gave up being a software entrepreneur and became a full-time venture capital investor at Flatiron Partners. From 2001 to 2008, I was an independent angel investor with Feedburner, TicketsNow and several other web-based companies.
On a personal level, I was raised in the farm country of north central Indiana. I fondly remember my first job detasseling corn (maybe not so fondly, for those of you who have ever done it!). I received an engineering degree from Purdue University, an MBA from Northwestern and I'm an alumni of the Kauffman Fellows Program. For anyone interested in learning more, visit my blog.
Co-founder and Vice President of New Services
My job is to expand the way we inform, engage and deliver new online healthcare services to consumers.
I am a strong believer that the patient is the most underutilized resource in healthcare today. For the past 10 years, I have created online user experiences that give people the power to engage in their care. Prior to Analyte, I co-founded Emmi Solutions, a healthcare communications company, that helps people learn what to expect before, during and after having a medical procedure, manage a chronic disease, and improve health outcomes. Emmi has become part of the patient experience in more than 300 U.S. hospitals and is one of the most awarded health communications platforms in the industry, earning the highest honors in interactive design, innovation, patient advocacy, medical animation and health literacy.
Prior to Emmi, I served as a Creative Director for Jellyvision, an interactive digital agency and maker of the interactive computer game You Don’t Know Jack. Jellyvision specializes in creating Interactive Conversations, an experience that feels as if you’re having a one-on-one conversation with a real human. Before Jellyvision, I was a film editor in New York and had the great fortune of working with my filmmaking heroes, Martin Scorsese and Merchant-Ivory. I received a BA in Literary Theory from Brown University.
Chief Technology Officer
Anything that has a plug, runs on electrons, or relies on software is my responsibility. I work closely with the rest of the executive team to ensure that we deliver the products, features and components that provide the best service for our users.
Over the past 10 years, I have focused on leveraging the latest technology advancements and platforms to bring disruptive innovation to large, consumer-facing industries. Formerly as Chief Internet Architect of Orbitz, I oversaw the rapid deployment of a full-featured travel agency, as well an innovative ticket distribution system that became the first new entrant in the space in decades. At Viewpoints Network, my team built a user-generated content site that was community-oriented, social and capable of generating high-quality content. We used this capability to build a plug-in service for e-commerce sites, allowing our partners to quickly build communities around their brand and products, quickly adding bottom-line value.
I am excited about applying the efficiencies of the Internet and the advancements in focused customer acquisition, activation and service to develop a state-of-the-art approach to healthcare.
Vice President of Service Delivery
My job is to deliver an exceptional client experience. Every day, I work to earn the trust and loyalty of our clients by really listening to them, and responding to their wants and needs. I'm excited to develop a terrific team and the most effective tools to support our client operations, and to continually innovate, enhance and refine how we help people take care of their health.
Throughout my 20-year career, I've worked in technology firms. I started with a hi-tech entrepreneurial telecommunications company, MCI (now Verizon), and I spent over a decade there in a variety of positions in sales, finance and operations. Most recently, I headed the worldwide customer care team at Motorola.
I combine the hard stuff (like technology, metrics, finance and process discipline) with the soft things (e.g., people's emotions, behaviors, motivations and discovering unmet needs). I'm still a student at heart...I like to learn, and leverage and improve upon best practices. And I often learn the most simply by listening to our customers.
I am excited about Analyte because we have a fantastic team and a great opportunity to deliver innovations in healthcare that really matter.
Vice President of User Experience
My job is to discover people's needs in an online healthcare experience and translate them into easy-to-use services, websites, and applications.
Prior to Analyte, I led the research, design, and development of remote health monitoring applications for the DoD, NASA, MIT and in-home care companies, as a Principle at Design Less Better, LLC. Previously, I designed systems and software for companies such as TD Ameritrade, Ford and Wolters Kluwer. I've been writing software since the 4th grade and graduated with a BFA in Creative Writing from the University of Nebraska.
In building systems to help doctors monitor their patients remotely, I got an intimate look at how people, especially the elderly, can live more independently knowing they can proactively alert their physicians when needed. This experience provided a clear example of how technology can improve care while reducing costs and time commitments for everyone involved.
Online health services designed by top physicians will help meet the demand for quality care in the decades ahead. I’m optimistic that we can meet these challenges together.
Director of Marketing
My job entails developing and executing our online marketing strategy with the goal of getting the highest possible return on every marketing dollar spent. Sounds easy enough, doesn’t it?
I come from the school of left-brain marketing...which translates into a decision-making framework that is customer-led, market-led and data-driven. Prior to Analyte, I ran online marketing for Avenue Inc, a boutique interactive agency in Chicago. There, I managed more than $4M in annual online marketing spend and was the lead strategist on over 20 web-based product launches. Previously, I worked in San Francisco as an account manager for Telephia, a competitive intelligence and customer research startup focused on the telecom space.
Originally, I’m from the Midwest where I earned both my undergraduate and graduate degrees – with an emphasis on technology management – at the University of Kansas. Go Jayhawks!
My diverse experience has helped prepare me for the huge challenge of changing the way healthcare is delivered, one client at a time...
STDTestExpress.com, winner of the 2010 Healthcare Standard of Excellence WebAward, is focused on the self-pay market for testing, treatment and counseling for sexually transmitted diseases and infections.
We're growing and always looking for amazing and motivated people to help us deliver outstanding Online Clinics. Please send us your resume with a cover letter that explains why you'd be a great addition to our team: jobs@analytemedia.com.